BEAR HAIR VIET NAM SALES POLICY

Effective Date: June 17, 2025

At Bear Hair Viet Nam, we are dedicated to providing you with a transparent and seamless purchasing experience. This Sales Policy outlines the terms and conditions governing the sale of products from our website, ensuring clarity and confidence in every transaction.

1. Product Information and Pricing

We strive to provide accurate and up-to-date information regarding our products, including descriptions, specifications, and images. While we endeavor for precision, slight variations may occur. All prices are listed in [Your Currency, e.g., USD] and are subject to change without prior notice. Applicable taxes, duties, and shipping fees will be added to your order total at checkout.

2. Order Placement and Acceptance

Orders can be placed directly through our official website. Upon successful submission of your order, you will receive an automated order confirmation email. This email serves as an acknowledgment that we have received your order request and does not constitute acceptance of your order. Order acceptance and the formation of the sales contract occur when we dispatch your products and send you a shipping confirmation email. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing or product description, or suspected fraudulent activity.

3. Payment Methods

Bear Hair Viet Nam offers a variety of secure and convenient payment methods to facilitate your purchase. These may include, but are not limited to: PayPal, Western Union, and Bank Transfer. All transactions are securely processed through trusted third-party payment gateways, ensuring the confidentiality and integrity of your financial information. Your order will be processed only after successful payment confirmation.

4. Shipping and Delivery

We are committed to delivering your premium hair extensions efficiently to your doorstep. Shipping costs, estimated delivery times, and available shipping methods will be presented to you during the checkout process. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs procedures, public holidays, or unforeseen logistical challenges. For international orders, customers are responsible for any applicable customs duties, taxes, and import fees levied by their respective countries.

5. Product Availability

While we strive to maintain accurate stock levels, all products are subject to availability. In the rare event that an item you ordered is unavailable after your purchase, we will promptly notify you and offer alternatives, a refund, or a store credit, based on your preference.

6. Order Cancellation

Customers may request to cancel an order before it has been processed for shipping. To request a cancellation, please contact our customer service immediately via the provided hotline. Once an order has been dispatched, it cannot be cancelled but may be eligible for return under our Return & Exchange Policy.

7. Limitation of Liability

Bear Hair Viet Nam shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. Our total liability for any claim arising from your purchase shall not exceed the amount paid by you for the product in question.

8. Governing Law

This Sales Policy and all transactions conducted through our website shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law principles. Any disputes arising hereunder shall be resolved in the competent courts of Vietnam.

9. Policy Updates

Bear Hair Viet Nam reserves the right to modify or update this Sales Policy at any time to reflect changes in our business practices or legal requirements. Any revisions will be effective immediately upon posting on our website, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.

Contact Us

For any inquiries or assistance regarding our Sales Policy or your orders, please feel free to contact us:

Bear Hair Viet Nam

  • Address: Thuong Tin, Ha Noi, Viet Nam
  • Hotline: 0868938166